Returns & Exchanges
At Green Gate Hobbies, we want you to love your new look; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn, tagged apparel. Please ensure items are in their original condition to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
Label and Ship
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing